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Thursday, September 24, 2009

How to Take Your Social Media Business Offline

In order to succeed in the ‘Buzz Industry’ – now by that I mean, the social media business – it is necessary that you find smart and easy ways to market that buzz offline, otherwise how can you grab audiences that don’t know what the heck is ‘Social Media’ or ‘Web 2.0′?

Since you can not start a social media school or take them tutorials on social media, here are some tips that will definitely help you become successful with an offline market.

Use Words of Mouth

You know how gossip spreads like wild fire? That’s exactly how gossip about your social media business can spread like a virus. Tell your friends, family members, neighbors, classmates, workmates and anyone you find about your business and the products and services that you offer. Trust me, they will tell other people, who will also tell others…tell others…tell others… That way, you are likely to have infected as many people as possible with your business.

Use Communities
Here, I mean communities such as your school, church, clubs, associations, etc The idea is to reach out to the members of these communities that may need your services. Quick phone calls, brief presentations, or even lunch with these people could simply do the magic.

Use Traditional Media
Your local newspaper can just be what your business needs to get widely known offline. You may contact a friend who works with any of your local print media and get him/her to write about your business. You can also get yourself an interview with the newspaper. Thus, more and more people offline will get to know your brand when they read these papers.

Use Advertising Tools
By this I mean, engage in some advertising and promotional efforts to promote your business. You can use tee-shirts, face caps, etc to market your brand. That way, you can get people offline to engage with your products and services online.

Are there any other offline marketing strategies you have used for your business? How have they worked for you?

How to Turn Online Forums into Social Media Communities

Online forums are becoming more and more popular in Nigeria especially with the success of Nairaland. Nairaland.com has been around since 2003 and has grown to become the hottest web destination for topical and societal issues that concern everyone.

With almost 400,000 members, Nairaland is competing with Facebook’s Nigerian user base which is currently about 500, 000.

But some of these online forums have not been able to manage their communities with an Online Reputation Management (ORM) system; or have not built their community around social media tools and Web 2.0 technologies. In fact, I rarely use them, except perhaps for NigeriaVillageSquare.com

Personally, I find most of these online forums, especially the ones built under the vBulletin and SMF softwares that don’t have social media functions, sub-standard compared to what online forums around the world have become as a result of the social media revolution.

Generally, an online forum that wants to adopt web 2.0 tools and technologies should critically access and determine the web needs of its target audience. For example, if the target audience are people who just come around to find the latest gist, but hardly spend time on the site, then you may not need to bother about Web 2.0.

On the other hand, if your audience are web-savvy (i.e. they understand what it means to interact, discuss and network within an online forum), then you should critically consider investing some time and money in Web 2.0 tools and technologies for your site.

Below are 7 tips on how to turn your online forum into a social media community.

Adopt a Social Networking Approach
Social Networking is simply the major buzzword. Every Web 2.0 site on the web space seems to be adopting a social networking angle to their business. When your forum members can interact and network with other members and building networks through such relationships.

Allow Users Create Blogs
Blogs are more likely to get people’s attention, since they display information in a more organized way. Thus, for an online forum, users can write blogs on any topic and could be used to publish jobs, announcements, news, events, etc.

Use Social Media Applications
Social media sites such as Digg, Sturvs, Delicious, Muti, Technorati, Facebook, Twitter, etc are very useful Web 2.0 tools that could be integrated into online forums. Thus, content could move around the web space faster and easier when these tools are used effectively.

Create a Facebook/Twitter Page
Facebook is a great tool to build your online forum’s reputation and attract more fans and visits. A Twitter account will also do the magic.

RSS Feeds
Feeds have become a very popular Web 2.0 application that syndicates information into a reader for easy access. It is gradually replacing the email newsletters and can be accessed through Google Reader amongst others. Thus, an integration of post feeds and comments feeds will be a good fit.

Mobile Alerts
These days, you can do virtually everything with mobile phones. An online forum that applies mobile 2.0 applications to inform users of the hottest news and announcements will be a hit.

Create a Rating System
To build successful online forums or communities that promote high-value conversations, there should be a post and comment rating system that rewards quality contributions to the community. Users’ comments can be rated to encourage meaningful conversations in the community.

Final thoughts
I personally think that if these tips are applied in Nigerian online forums, there’ll be more meaningful participation, online collaboration and community engagement. Besides, it will encourage companies that want to target the online forum’s audience to advertise their products and brand